Glam Tickets –
PLEASE CHECK ALL FINAL ENTRY TIME FOR YOUR TICKETS AND ARRIVE IN PLENTY OF TIME FOR ENTRY. TICKETS WILL NOT BE VALID AFTER THE ENTRY DEADLINE.
1 x Ticket is valid for one person.
Event is age 18 and over, full and valid ID will be required.
Tickets – display ticket on the door. Management reserve the right to refuse entry.
Aggressive and rude behavior will not be tolerated by our staff and any customers may be asked to leave or refused entry, with no refunds.
Management reserve the right to amend or change any offer without prior notice.
Refusal of entry will not be eligable for refunds.
issues with payments – must be brought to the attention of Incredible Events Ltd within 12 hours of the end of any event.
If A customer thinks they have been mischarged this must be brought to the attention of the reception Glam staff on the night. Contacting us after the event with an issue of overpayment or for example being charge incorrectly will not result in a refund as we will not know the specifics of the incident, and customers often pay for their associates which can not be ruled out in this situation.
Refunds – Will be available up to 24 hours before the event.
Change of event Details. If there are changes to the event then a full refund will be available alternatively all tickets will be valid for the new event.
Glam Grotto –
All items from the Glam grotto are provided for free and will never be changed. The customers are fully responsible for taking any food items from the Grotto, and any resultant reactions that may happen.
Although we try and avoid any allergens some of the items may contain nuts or other items that could cause an allergic reaction. If you are allergic to certain items please avoid the grotto.
Glam Winners / Vouchers / Prizes. Will be issued by Glam events as deemed appropriate. Any offer may be changed / amended without prior notice.
The following policy may change so please check back here from time to time to be kept up to date.
We only ask for your personal information if you wish to join our mailing list and/or access the services we offer, you may be asked to provide your email address and telephone number and personal data that allows us to keep in touch and offer relevant services to you.
What do we use your information for?
This data will only be used to send and receive communications and will not be passed to any third-party companies. By registering with us you consent to providing us with your personal information and our use of that data.
- Internal record keeping
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- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To send emails (the email address you provide, may be used to send you information, respond to enquiries, and/or other requests or questions).
You can restrict or remove your personal information at any time by contacting our Data Protection Officer Paul Dermott at email@example.com.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include where we are required by law to do so or our trusted third parties who assist us in operating our website, conducting our business, or servicing you.
We will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time. Your personal data shall be kept for no longer than is necessary for the purposes for which it is being processed.
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Social Media Policy
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
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